Política de frete
Nacreva Shipping Policy
At Nacreva, every piece is thoughtfully handcrafted and carefully prepared before shipment. We are committed to delivering your order safely and efficiently.
Order Processing
Orders are typically processed within 1–3 business days.
During collection launches, promotional periods, or holidays, processing times may be slightly extended.
You will receive a confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (Brazil)
We ship throughout Brazil using trusted carriers.
Estimated delivery times:
• Standard Shipping: 3–10 business days
• Express Shipping: 1–5 business days
Delivery times may vary depending on your location.
International Shipping
Nacreva proudly ships worldwide.
Estimated delivery times:
• South America: 5–15 business days
• North America: 7–15 business days
• Europe: 7–15 business days
• Middle East: 7–15 business days
• Australia & New Zealand: 10–20 business days
Please note that delivery times are estimates and may be affected by customs processing or local courier delays.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for ensuring shipping details are accurate at checkout.
Nacreva is not responsible for orders delayed, lost, or returned due to incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at:
We will work closely with the carrier to assist in locating your shipment.
Contact Us
For all shipping enquiries:
📱 WhatsApp: +55 11 96689 5480